Frequently Asked Questions

You'll get an order confirmation email right after checkout. If it doesn't arrive within a few minutes, check your spam folder, then email us at help@afrozeenterprises.com and we'll confirm it directly.

If your order hasn't shipped yet, we can usually change or cancel it. Email help@afrozeenterprises.com or call +1 (306) 581-5815 as soon as possible — once an order has shipped, it can no longer be changed.

Yes, for larger orders get in touch through our Contact page with the quantity and products you're interested in, and we'll put together a quote.

We currently ship to the United States, Canada, the United Kingdom, and Australia. See our Shipping Policy page for delivery estimates by region.

Shipping is free on orders over $50. Below that, cost is calculated at checkout based on your location and order weight.

Domestic orders within Canada typically arrive in 3–7 business days. International orders (US, UK, Australia) typically take 7–14 business days. See the Shipping Policy page for full details.

We accept returns within 30 days of delivery on unused items in their original packaging. See our Refund Policy page for the full process and any exceptions.

Refunds are processed within 5–7 business days of us receiving your returned item, back to your original payment method.

Return shipping is covered by us if the item arrived damaged or defective. For change-of-mind returns, the customer covers return shipping.

Yes, all products include a manufacturer's warranty against defects for a minimum of 6 months from purchase — check each product's specification tab for exact terms.

Most items are restocked within 2–4 weeks. Sign up for our newsletter on the homepage to be notified the moment something's back.

No — you can check out as a guest. Creating an account just makes it faster to track orders and reorder later.

We accept Visa, Mastercard, American Express, PayPal, and Apple Pay.