Shipping Policy

Where we ship

Afroze Enterprises currently ships to the United States, Canada, the United Kingdom, and Australia. If your country isn't listed at checkout, please contact us — we may still be able to arrange delivery.

Processing time

Orders are processed within 1–2 business days of being placed. Orders placed on weekends or public holidays are processed on the next business day. You'll receive a confirmation email once your order has shipped, including tracking information where available.

Estimated delivery times

Canada (domestic): 3–7 business days after processing.

United States: 5–10 business days after processing.

United Kingdom: 7–14 business days after processing.

Australia: 7–14 business days after processing.

These are estimates, not guarantees. Delivery times can be affected by customs processing, weather, and courier delays outside our control.

Shipping costs

Shipping is free on all orders over $50. For orders under that amount, shipping cost is calculated at checkout based on your delivery address and the weight of your order.

Customs, duties, and taxes

For international orders (outside Canada), your shipment may be subject to import duties, taxes, or customs fees charged by your country's customs authority. These charges are the responsibility of the customer and are not included in your order total or shipping cost, as they vary by country and are determined by local customs.

Order tracking

Once your order ships, you'll receive an email with a tracking number and link. You can also check your order status any time on our Track Order page.

Lost or delayed shipments

If your order hasn't arrived within the estimated delivery window, please contact us at help@afrozeenterprises.com or +1 (306) 581-5815 and we'll investigate with the carrier on your behalf.

Questions

For anything not covered here, reach out any time — contact us and we'll help directly.